How can we
Support

How can we help?

Answers, account help and ways to reach a human.

Membership & billing

Manage your Truepost membership, update payment details or request a refund through your account settings, or contact our support desk.

Technical issues

Experiencing a problem with video playback, the app or the site? Reach out via the Contact page and our team will respond within one business day.

Story tips & corrections

To share a tip or flag an error, use the Contact page and select the relevant category. Every submission reaches our editorial desk.